Update #3: It''s September now and this fan has gotten worse and worse and worse. Since it was too hot to return it - a terrible, noisy fan is better than none at all when it''s 107F - I decided to see how long it would last. I leave it running for days at a time, and it...
Update #3: It''s September now and this fan has gotten worse and worse and worse. Since it was too hot to return it - a terrible, noisy fan is better than none at all when it''s 107F - I decided to see how long it would last. I leave it running for days at a time, and it does run and the air it blows is fairly consistent. It oscillates with no trouble. But it''s grown louder and louder, it grinds and vibrates even when not oscillating, and my entire desk thrums. I work with A/V and even with my studio cans on at full blast I can hear this fan on low from two feet away.
There is zero excuse for this. Lasko should be ashamed of themselves for this garbage. I''m furious.
Update #2: It''s 17 July and it''s hotter than Hades in NYC, and I have had this fan running now since I the day I unpacked it and placed it on my desk.
I am sad to say that this item is going to have to be returned, because it''s gotten louder and louder and louder with each passing day. It rattles and thumps and vibrates and makes so much noise I can hardly hear myself think.
There is no excuse for this. None at all. I am extremely disappointed in Lasko.
UPDATE: I got the new fan yesterday (Sunday 30 June 2019) and it''s much, much, much more quiet than the first one. As soon as I plugged the new one in and turned it on, I did a couple minutes'' comparing the airflow (identical) and the noise (radically different) and put the first one in the box the second one came in, ready for return. I''m not even going to keep that first one for use elsewhere; the rattling and banging is not normal.
That said, the fan is still noisy, just not as noisy as a jet engine being bounced round a room with metal walls. And it does not have a uniform noise quality, either - sometimes it thumps and bumps, sometimes it rattles, sometimes it vibrates heavily, and sometimes it operates smoothly. All of that is not ideal and should not be happening in a well made, quality fan, but here we are. Welcome to the state of the world in 2019.
Still, since it''s much quieter and the airflow is very good at the close range for which I will be using it (barely two feet from my body), I''m keeping it because it''s too hot to futz around. But when it comes time to replace it, I''ll be spending just a little bit more and I''ll order two or three different kinds to see which one works the best and doesnt make you deaf in the process.
Do better, Lasko. You are aware of these issues. There is zero reason for them to persist. One star removed for ignoring known issues and very poor quality control.
I generally like Lasko fans. So when the big heat hit this week and my health took a big nosedive, I decided that this summer I would have a desktop fan. After much comparing and contrasting, I chose this little guy, and for only the second time in my life took advantage of same-day delivery. If the heat wasnt making me quite ill, I''d have simply used Prime.
First, let me tell you about the fan. Then I will tell you about the fiasco that ensued after I placed the order.
The fan itself is a nice little sturdy unit, feels good and solid, well-made, and a small footprint. The cord is long enough without being a nightmare. The airflow on the top bit is good and strong on all three speeds, though it blows a very, very narrow column of air - much more narrow than the grates are, so that it has to be carefully aimed if kept stationary. Even a couple inches to one side or the other and you feel no airflow at all. The bottom portion is a much weaker airflow for some reason, which is a bit annoying. The top and bottom portions can be individually adjusted to whichever direction you choose. This is ideal for a hot desk: I can the upper portion of the fan blowing at my face, and the lower portion blowing at my hands on the keyboard as I work. It works out beautifully, and though it could be better, I am extremely pleased with the arrangement.
The real downside is the NOISE.
I''m not usually bothered by fan noise very much; I understand that fans cannot be entirely silent and the white noise can be very soothing and help with focus and concentration. But this little guy isnt a shop fan and there''s no reason for it to be as loud as it is. This thing sounds like the love child of a lawnmower on bath salts and a crop-duster with engine trouble trying to escape after just having pulled a bank heist. Holy bananas, this thing is LOUD.
And to make matters worse, it''s not even just a steady loud hum like a fan. It''s a buzzy, high-pitched, whiny loud that varies and oscillates, sometimes higher, sometimes lower, sometimes not present at all. And then there''s the rattling and the thumping and the vibrating the desk so that the pencils rattle. What on earth is the deal with this thing?
It really is very, very loud. Loud. LOUD. So I''m going to see what the other one I ordered sounds like when it arrives tomorrow, and depending on which one is less strident, I will return the other.
Which leads me to an explanation as to why my single same-day Friday order magically turned into two fans by Sunday night:
A little while after I placed the order, I went to check status to see if it had been processed. That''s when I noticed that the final shipper was Lasership, a company I''d never heard of. A quick google revealed that they are a horrible, horrible company who is continually in trouble for outright stealing packages right from pickup with no intention at all of delivering them, and marking them as delivered and insisting that it is the customer''s fault they never got their package. A number of very major online businesses use these guys. My friend told me the story of what she repeatedly went through when she ordered her cat supplies through a major online pet retailer that uses/used Lasership and that she never got her deliveries from them and they always insisted the deliveries had been made when they had not.
Sure enough, 9pm rolled around (the "will be delivered by" time) and no fan. 10:30 pm rolls around and I call Amazon. The dude on the phone was very pleasant and completely unsurprised that Lasership never sent me my package. At one point, his exact words were, "I would be shocked if it actually ever showed up." So he patiently went through the process - he tried calling Lasership but it was "after their business hours" and nobody picked up. He talked to his management. He checked this and that. Long story short, Amazon made good and at around 10:55pm, we hung up. I had a credit for a new fan which I used immediately and placed the order again for the same fan, to be delivered via Prime for Sunday (tomorrow), and my same-day shipping fee was refunded. Thank you, Logan!
At 11:01 pm, I get a notification on my phone from Amazon: My package has been delivered. Mysteriously at 59 minutes before midnight, six minutes after I get off a 20-minute complaint call to Amazon. Suddenly, this box appears in my building''s lobby. I dont think so.
Why is Amazon doing business with this company? Why? Why are they contracting their package delivery services to a company that has worse customer satisfaction ratings that Somali pirates? What is wrong with you, Jeff Bezos? Stop using these nasty tactics and treat your employees better!
If I were the kind of people Amazon execs and Lasership are, I''d have remained completely silent about all of this and simply claimed that I never received the first fan at all. But I''m not like that. So I''ll check to see which fan is better and return the other. Heck, I might even keep ''em both just to use the other in another location where the noise won''t matter quite as much. I do work with A/V so I can''t have a lot of extra noise while I''m at my desk trying to get my job done.
Stay away from same-day delivery from Amazon unless you are absolutely sure that their last-stage delivery is covered by a reputable company. Or Somali pirates. Because otherwise, you''ll be chasing your package from here to eternity, and you''ll be hot while you do it.